At Orbit Fashion, we strive to ensure your complete satisfaction with our products. Please read our Refund, Return, and Cancellation Policies carefully to understand your rights and our procedures.

1. Return Policy

1.1 Eligibility for Returns:

• Items must be returned within 30 days of the delivery date.
• Items must be unworn, unwashed, and in their original condition with all tags attached.
• Sale items, gift cards, and items marked as “final sale” are not eligible for returns.

1.2 Return Process:

• To initiate a return, please contact our customer service team at [Insert Contact Information] with your order number and reason for return.
• Once your return is approved, you will receive a Return Authorization Number (RAN) and instructions on how to return your item(s).
• Ship the item(s) back to us using a trackable shipping method. You are responsible for return shipping costs.

1.3 Inspection and Refunds:

• Once we receive your return, we will inspect the item(s) to ensure they meet our return criteria.
• If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 7-10 business days.
• Shipping costs are non-refundable.

2. Exchange Policy

2.1 Eligibility for Exchanges:

• Items must be exchanged within 30 days of the delivery date.
• Items must be unworn, unwashed, and in their original condition with all tags attached.

2.2 Exchange Process:

• To initiate an exchange, please contact our customer service team at [Insert Contact Information] with your order number and details of the item you wish to exchange.
• Once your exchange is approved, you will receive instructions on how to proceed with the exchange.
• Ship the item(s) back to us using a trackable shipping method. You are responsible for return shipping costs.

2.3 Inspection and Processing:

• Once we receive your exchange item(s), we will inspect them to ensure they meet our exchange criteria.
• If approved, we will ship the new item(s) to you. Standard shipping rates and times apply.

3. Cancellation Policy

3.1 Order Cancellation:

• You may cancel your order within 24 hours of placing it for a full refund.
• To cancel your order, please contact our customer service team at [Insert Contact Information] as soon as possible.

3.2 Post-24-Hour Cancellations:

• If you wish to cancel your order after 24 hours, please contact us. If your order has not yet been shipped, we will do our best to accommodate your request.
• If your order has already been shipped, you will need to follow our return process once you receive the item(s).

4. Damaged or Defective Items

4.1 Reporting Damages or Defects:

• If you receive a damaged or defective item, please contact our customer service team at [Insert Contact Information] within 7 days of delivery.
• Provide your order number and a description of the damage or defect, along with photos if possible.

4.2 Resolution:

• We will assess the issue and offer a replacement, repair, or refund based on the nature of the defect or damage.
• Return shipping costs for damaged or defective items will be covered by Orbit Fashion.

5. Contact Us

If you have any questions or need further assistance with our Refund, Return, and Cancellation Policies, please contact us at:

Orbit Fashion

Address: Delhi

Email: mail@orbitfashion.in 

 Phone: +91 897398489

Thank you for shopping with Orbit Fashion. We value your business and are committed to providing you with the best possible shopping experiences.